Customer Service Commitment
When selecting an RV center, prioritize those dedicated to exceptional customer service. Look for centers with certified technicians, such as those accredited by RVIA (Recreational Vehicle Industry Association) or specific manufacturers. Certified technicians are better equipped to handle a range of RV repairs and maintenance needs.
Insurance and Warranty Support
A reliable RV center should be experienced in working with insurance companies for collision repairs. Many quality centers will also honor major extended warranties and manage manufacturer warranty items. This ensures smoother processing of claims and better coverage for unexpected issues.
Range of Services
Consider centers that offer comprehensive services, such as:
- System or appliance repairs and replacements
- Roof repairs and maintenance
- Inspection of key systems like plumbing, electrical, and seals Choosing a center that can address multiple needs in one visit can save time and stress.
Parts Availability
A well-equipped RV center should have an extensive parts inventory. If a specific part isn’t in stock, inquire about how quickly they can order it — ideally within 24 hours.
Technical Support
Look for centers that provide ongoing technical support. Whether through dedicated tech tip resources or helpful staff available to answer questions, a strong support system can be invaluable when troubleshooting issues on the road.